Cancellation Policy

- Additional payment MAY be required prior to boarding. Kids under 6 are free! Balance can be paid via PayPal or in cash at the time of your tour. Outstanding balances MUST BE PAID prior to boarding. - Your deposit is nonrefundable EXCEPT when a tour MUST BE CANCELLED and CANNOT BE RESCHEDULED due to weather OR a late cruise ship arrival. Should this occur, your payment will be fully refunded (less any PayPal charges). Please check the weather and your email/text messages in the days leading up to your tour as we try and stay ahead of any cancellations due to weather. Had too much fun the night before your tour and can’t quite make it to the boat? Please notify us so we can reschedule for a less-headachy day. Without advanced notice, all no-shows will be charged full fare (we will do our best to reschedule as long as you contact us beforehand). ***There is a $1US (20 pesos) CASH dock fee per person to enter the dock and board our boats. This is a usage fee applied by the Marina to all boat users. Please remember to bring some small bills to cover your party’s dock fees.***

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